Privacy Policy
Last updated: April 29, 2026
JamShare ("we", "us", "our") is operated by JamShare, Inc. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, email support@jamshare.io.
JamShare is a cross-platform music-link converter available as a web app and native iOS and Android apps.
1. Information We Collect
Music links and place links you share: When you paste or share a song, album, playlist, or map link, the service receives that link and metadata from the source (track title, artist, album art, place name and address) to generate matching links on other platforms.
Device and app information: Mobile apps send a randomly generated device identifier (UUID), platform (iOS/Android), OS version, and app version for routing and support. This identifier is not tied to your real-world identity.
Account information (web only, optional): Sign-in providers (Google, Apple, or Microsoft) return your name, email address, and user identifier. The service stores email and user identifier for recognition and subscription linking. Passwords are not received.
Subscription information: Payment processors collect payment details; the service only receives a customer identifier and subscription status (active, cancelled, etc.).
Technical information: Servers automatically log IP address, user agent, and request timestamps for operations, abuse prevention, and debugging.
Analytics: Google Analytics tracks aggregate, anonymous usage patterns.
2. How We Use Your Information
- To convert music or place links into equivalents on other platforms
- To deliver shares to recipients
- To provide and improve the service
- To process subscriptions and grant access to paid features
- To respond to support requests
- To prevent fraud and abuse and comply with legal obligations
We do not sell your personal information.
3. Subscriptions
How subscriptions work: JamShare offers auto-renewable subscriptions on the web (via Stripe) and mobile apps (via Apple App Store and Google Play). Web and mobile subscriptions are independent.
Web (jamshare.app):
- Monthly: $1.99 USD/month, auto-renewing
- Yearly: $19.99 USD/year, auto-renewing
Mobile (iOS, Android): Pricing displays inside the app at purchase time. Subscriptions auto-renew unless cancelled at least 24 hours before the current period ends.
How to cancel:
- Web: Sign in at jamshare.app, click "Manage billing," and cancel through Stripe's portal
- iOS: Settings app → your name → Subscriptions → JamShare → Cancel Subscription
- Android: Google Play Store app → profile icon → Payments & subscriptions → Subscriptions → JamShare → Cancel subscription
Unused free trial portions are forfeited when starting a paid subscription.
What payment providers share:
- Stripe: Customer ID, checkout email, and subscription status (active/cancelled)
- Apple App Store/Google Play: Opaque transaction identifier and subscription status
RevenueCat serves as a subscription orchestration layer for mobile apps, receiving opaque identifiers and exposing status to JamShare.
4. Third-Party Services
Data flows to these third parties as needed to operate the service:
- Music and map platforms (Spotify, Apple Music, YouTube Music, Tidal, SoundCloud, Deezer, Pandora, Amazon Music, Google Maps, Apple Maps, Waze)
- Google Sign-In, Sign in with Apple, Microsoft Sign-In
- Stripe
- Apple App Store, Google Play, RevenueCat
- Better Stack
- Google Analytics
- DigitalOcean
- Google Cloud Platform (including YouTube Data API v3 for authorized playlist imports)
5. Data Retention
Share records and link metadata are retained so previously shared links continue working. Account and subscription records are kept as long as the account exists plus a reasonable period afterward for tax, accounting, and legal compliance. Server access logs are typically retained for 30 days.
6. Your Rights
Depending on location, you may have rights to access, correct, export, or delete personal information, and to object to certain processing. To exercise these rights, email support@jamshare.io. The service will respond within the time required by applicable law.
You can sign out of the web app or delete the mobile app anytime. To delete your account and associated data, email support@jamshare.io with your sign-in email address.
7. Children
JamShare is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). The service does not knowingly collect personal information from children. If you believe a child has provided information, contact support@jamshare.io for deletion.
8. Security
We use TLS encryption in transit and standard industry safeguards at rest. No transmission or storage method is completely secure; users assume their own risk.
9. Changes to This Policy
The policy may be updated periodically. The "Last updated" date reflects recent changes. Material changes will be communicated through the app or via email.